Test and Service Management Clients

Test Management Consultancy
Gregory Kelly Consulting Ltd has provided the following Test Management Consultancy Services:
Test Management:
• Successfully provided Test Analyst and Management Consultancy to a Software Testing Solutions Provider, Online Retailer, Shoe Manfacturer, Call Centre and Logistic Company.
Test Environment Delivery:
• Successfully provided Environment and Defect Management Consultancy to an Insurance Giant, Retail Bank and Consultancy Business.

Service Management Consultancy
Gregory Kelly Consulting Ltd has provided the following Service Management Consultancy Services:
• Successfully managed the ICT change process for a Regional Electricity Company, an Insurance Giant, Irish Mobile Telecommunications Provider, Consultancy Business and Retail Group
• Developed and implemented ITIL service management solutions for a Regional Electricity Company, an Insurance Giant, an Irish mobile Telecommunications Provider, a Retail Bank and Group.
• Service management for a Retail Group's Oracle Financials and Oracle HR / Payroll Managed Service.
• Service Request, Incident, Problem, Change and Service Level Management for a Bank, Retail and Consultancy Business.
• Service Level Management for a Regional Electricity Company.

Project Management Consultancy
Gregory Kelly Consulting Ltd has provided Project Management Services for the following:
• The deployment of hardware, operating system and software to the Electricity Company.
• The implementation of Tivoli Business Systems Manager for a Retail Bank.
• The expansion of ICT services provided by a Managed Service for a Retail Bank.
• The insource of an Internet Banking Service and technical helpdesk at a Retail Bank.
• A laptop upgrade project for an Insurance Giant.
• The upgrade of application servers for an Insurance Giant.
Effective Project Office Support for:
• An operational and development review of a Retail Bank’s legacy system code.
• The Implementation of Service Management Software for an Insurance Giant.